Shipping & Returns

FREE DELIVERY SHOWN IS FOR UK MAINLAND ONLY

CARRIER UK DELIVERY RESTRICTIONS APPLY

Email us for delivery costs for the following post codes:

Scottish Islands HS1-HS9, IV41-IV49/IV51/IV55-IV56, KW15-KW17, KA27-KA28, PA20/PA41-PA49/PA60-PA78, PH42-PH44, ZE1-ZE3

Scottish Highlands AB31, 33-38, 45, 52-56, FK17-21, KW1-KW14, IV10-IV40, IV52-IV54, IV63, PA21-PA38, PA80, PH16-PH26, PH30-PH39, PH40-PH44, PH49, PH50

Isle of Man All IM Codes, Isle of Wight PO30-PO41, Northern Ireland All BT Codes Scilly Isles TR21-TR25, Channel Islands All GY & JE Codes

NOTE

Items Below 2kgs, Delivery Restrictions Will Not Apply

Delivery is through an insured courier company, who attempt delivery Monday to Friday,

9am to 5pm. A signature is required. If you want to use a different address than the billing address to ensure delivery please let us know when paying.

The courier will attempt delivery twice and leave contact cards; it is the responsibility of the buyer to contact the courier company.

If a third delivery is required the buyer is liable for all costs. If the delivery fails and the goods are returned to us the buyer will be liable for all original carriage costs in addition all other costs involved in returning the product to us.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above and you still have not received your refund yet, please contact us at info@jabspares.co.uk

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@jabspares.co.uk and send your item to:

JAB Spares Ltd. Unit D3, Kingsfield Close, Northampton NN5 7QS

Shipping Returns

To return your product, you should mail your product to:

JAB Spares Ltd. Unit D3, Kingsfield Close, Northampton NN5 7QS

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery